Processing & Delivery
PROCESSING & DELIVERY
How long will it take for you to receive your order?
The majority of our product range is made-to-order, which takes 10-15 working days from your order being placed. This includes our clothing and accessories range (including bibs, headbands and blankets).
All items except Essential Bags, Aprons and Greetings Cards.
Made and posted within 10-15 working days of order placed. These items are all made-to-order.
Essential Bags, Aprons and Greetings Cards.
These items are ready made and will be posted out within 2-3 days of order being placed.
If your order consists of both made-to-order and ready made products, the processing time will be the longest option so that all items can be posted in one parcel.
Please allow additional time for delivery once we have dispatched your package. Also, please be aware that Royal Mail have suggested that shipping delays may be expected during this time due to the COVID-19 pandemic.
£0.00 - £7.00 Standard Delivery £1.10
£7.01 - £19.99 Standard Delivery £2.99
£20.00 - £49.99 Standard Delivery £3.99
£50.00+ Standard Delivery £4.99
£0.00 - £19.99 International Tracked Delivery £10.99
£20.00 - £49.99 International Tracked Delivery £11.99
£50.00+ International Tracked Delivery £16.50
EU orders may be subject to duties and taxes upon arrival which are the responsibility of the recipient.
Rest of World Delivery
£0.00 - £19.99 International Tracked Delivery £13.99
£20.00 - £49.99 International Tracked Delivery £16.50
£50.00+ International Tracked Delivery £27.99
International orders may be subject to duties and taxes upon arrival which are the responsibility of the recipient.
Please note that once we have dispatched your order we will not be held responsible for any further delays held by Royal Mail. We will however be happy to look into this if you drop us a message. The indicated time frames have been established by the shipping company and therefore no refund for shipping fees can be made on orders delivered later than the indicated time frame.
Custom Fees & Import Taxes
All international orders (including Northern Ireland) may be subject to additional charges such as taxes, customs duty, levies or other charges. The recipient of the order will be responsible for all customs formalities and the payment of these additional charges. The recipient of the order will typically receive a separate request for payment of these charges from your local customs authority once the goods arrive in the country of destination.
These additional charges are set by your local customs authority and not by Little Brave Face. Unfortunately we have no control over these charges and cannot predict what they may be, so we are unable to offer any assistance on these processes. We advise that you check any customs formalities and the import charges applicable to countries outside the UK before ordering products to be delivered there.
If the recipient wishes to return their order, Little Brave Face accepts no responsibility for any additional costs incurred and the recipient must present proof of return.